AREA RESERVED FOR INVERTER REPAIR SERVICE WITHOUT WARRANTY
For warranty repairs CLICK HERE
WE REPAIR ALL THE BRANDS INVERTERS
Puntoenergia Italia has its own technical laboratory, capable of repairing photovoltaic inverters of the following brands:Syrio Power, Genius, Opti solar, Must Power, Effekta, Mpp Solar, SolarPower24, Voltronic Power, Advance.
Procedure for repairing inverters out of warranty1. Download the RMA form in PDF
2. Complete the form in all its parts indicating, in detail, the defect found and any error code that appears on the inverter display.
3. Send the RMA form to: [email protected]
4. The request for repair will be taken in charge by our staff who will authorize the return of the product, sending you an email containing the RMA number (priority number of the intervention).
5. Complete the form by entering the RMA number, which we sent you, in the appropriate space.
Send us the broken product to:
PUNTOENERGIA ITALIA SRL
VIA VERNOLA, SNC
71016 SAN SEVERO
Do not forget to insert the RMA form in the package because, as it cannot be traced back to the sender, we will not proceed with the repair.
NOTE: The shipping costs for sending and collecting the product are charged to the customer.
Technical assistance: [email protected]
Phone: +39 (0)882/228247